Frequently Asked Questions

Everything you need to know about MOTHER Denim - from sizing and fit to care, returns, and where to shop. Can't find what you are looking for? Contact us

SIZING & FIT


Are petite sizes available in MOTHER Denim jeans?

Yes. Petite sizes are available in select MOTHER Denim styles and feature shorter inseams and adjusted proportions.

MATERIALS & CRAFTMANSHIP


What are the different inseam lengths available?

MOTHER jeans are available in cropped, ankle, regular, and long inseams, depending on the style. Each product page lists the exact inseam.


What materials are used in MOTHER jeans?

MOTHER jeans are made from premium denim, primarily cotton, with some styles including stretch for comfort and shape retention.


What makes MOTHER denim fabric unique?

Most MOTHER jeans are made in Los Angeles using premium imported denim.


What makes MOTHER denim fabric unique?

Most MOTHER jeans are made in Los Angeles using premium imported denim.

CARE & MAINTENANCE


What are the recommended care instructions for MOTHER Denim jeans?

Wash MOTHER Denim jeans sparingly - only when absolutely necessary. Use cold water, wash inside out, and hang dry when possible to preserve fit, color, and fabric integrity.

RETURNS & SHIPPING


What is MOTHER Denim's return policy for U.S. orders?

MOTHER Denim U.S. orders can be returned within 30 days of delivery if unworn, unwashed, and with tags attached.


What is MOTHER Denim's international return policy?

International MOTHER Denim orders can be returned within 30 days. A return shipping fee applies to all returned orders.


Are MOTHER Denim sale items eligible for returns or exchanges?

MOTHER items discounted by 50% or 70% are final sale and cannot be returned or exchanged. Any item labeled FINAL SALE regardless of the discount cannot be returned or exchanged. Standard-discount merchandise is returnable or exchangeable within the normal 30 day policy, provided they are unworn, unwashed, and have original tags attached.


Does MOTHER Denim offer a warranty on their jeans?

MOTHER provides a limited one-year warranty from the date of purchase covering defects in materials and workmanship on MOTHER-branded merchandise purchased through motherdenim.com or an authorized partner retailer. The warranty does not cover normal wear and tear, improper care, or items purchased from third-party resellers. Claim consideration requires photos and an itemized receipt emailed to customerservice@motherdenim.com

How can I track my MOTHER Denim order after it ships?

MOTHER sends a shipping confirmation email with a tracking link once your order ships. This link takes you to the order status page, where you can view updates or click through to the carrier’s website for detailed tracking. For questions about your order, please contact customer service at customerservice@motherdenim.com and include your order number.

How do I contact MOTHER Denim customer service for help with an order?

MOTHER customer service is available by email at customerservice@motherdenim.com for questions about orders, returns, sizing, and product inquiries. For returns and exchanges, visit https://returns.motherdenim.com to initiate the process directly. Response times are typically within 1-2 business days.

WHERE TO BUY


Where can I buy authentic MOTHER Denim products?

Authentic MOTHER products are available on the official MOTHER website and through select authorized retailers.